Phone Systems for Small, Medium and Enterprise Organizations


Phone Systems Baltimore Maryland Supported by Enclair

Searching for new phone system? Enclair can help get your organization arm itself with the latest in technology as well as using dedicated lines. Many Baltimore businesses should also consider adding call-forwarding, call-waiting and call screening features, as they greatly improve an active business’s ability to communicate. As equally important features of their active phone systems, Baltimore businesses should consider incorporating voicemail, internet voicemail, message-alert and on-hold music functions in order to avoid missing calls and messages. Whether needing a park button with call recall, or prime line for easier access to outside calls, several of these options may also prove to be important considerations in properly outfitting a Baltimore business’s phone system, depending on the business’s needs. When considering ways to expand their phone systems, Baltimore businesses often look to systems merging VoIP with traditional phone systems in order to connect multiple office locations with mobile employees through an auto-receptionist, creating a seamless communications network. Considering how remote monitoring, call-handling and messaging features, and routing them all through an auto-receptionist to bring office and mobile personnel together, is an important step toward bettering a Baltimore business.

Features of Phone Systems in Baltimore

Baltimore businesses can also improve their overall workflow by using call-forwarding and call-waiting features to avoid missing important calls, and using call-screening features to avoid wasting time on less important calls. Using on-hold music in their phone systems, Baltimore businesses can improve workflow by keeping customers entertained and on the line until personnel have an opportunity to assist them. Using plain paper fax, internet and email fax features may also improve business workflow by making customers’ own document delivery easier and less time-consuming. Phone systems Baltimore businesses use can improve workflow by increasing communication between business personnel, as well as communication between business personnel and clients. By routing these call-handling, voicemail, message-alert and electronic fax features through an auto-receptionist via local, mobile and toll-free numbers, Baltimore businesses can improve their overall workflow and, therefore, their profit.

Business Phone Systems in Baltimore

Paging departments, automatic call distribution, as well as direct dialing, are only the beginning of a long list of features on phone systems Baltimore businesses may find at their disposal. Baltimore businesses can also take advantage of call-forwarding, call-waiting and call-screening features. Often included in phone systems Baltimore businesses ultimately prefer are voicemail, internet voicemail, message-alert and on-hold music features. Speakerphone options may also be important to Baltimore businesses, including dedicated Department Groups, room monitoring, caller id, and sip trunking. Most likely to find themselves topping the list of phone systems Baltimore businesses employ are those merging VoIP and virtual PBX services to connect multiple office locations with mobile employees, using an auto-receptionist feature. Together, these features create a unified communications network in a single phone system: a feature of its own.

By combining local, toll-free and mobile access numbers on their phone systems, Baltimore businesses increase their availability to current and potential customers. Baltimore businesses can also improve their overall workflow by using call-forwarding and call-waiting features to avoid missing important calls, and using call-screening features to avoid wasting time on less important calls. Using on-hold music in their phone systems, Baltimore businesses can improve workflow by keeping customers entertained and on the line until personnel have an opportunity to assist them. Using plain paper fax, internet and email fax features may also improve business workflow by making customers’ own document delivery easier and less time-consuming. Phone systems Baltimore businesses use can improve workflow by increasing communication between business personnel, as well as communication between business personnel and clients. By routing these call-handling, voicemail, message-alert and electronic fax features through an auto-receptionist via local, mobile and toll-free numbers, Baltimore businesses can improve their overall workflow and, therefore, their profit.

“By using Enclair’s phone systems, Baltimore businesses unify employees across their entire organization into a single communication system.”